FAQs

1. Are your products authentic?

Yes they are, we source them from the brands themselves, from popular, credible discounter websites, and from authorized retailers. 

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2. What is your return policy ?
We are a small business and we do not offer returns unless it is a mistake from our side such as a wrong product. In case of a mistake from our side, we pay for full return shipping and either replace the item or refund the full payment. 

Otherwise, all sales are final.

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3. When do you ship?

Once an order is made, we try to ship the item within 1-3 business days. 

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If you have any other questions or inquiries, please ask away in the Contact tab above!

Thank you again for supporting Nowicki Decants!